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I walked in today - no one in line. The receptionist was talking to the security guard about his family. I had to interrupt them - they looked right at me walking in. I was then asked to go and speak with the ladies at the "big desk" (that's what she said)...I waited in line again (the only person in line) while they ate yogurt and talked about the hair stylist they know that does great weaves. I interrupted them and told them I needed help..again! As I'm asking my questions she continued to talk to her coworker about the weave! She didn't even understand my question because of her conversation about her weave. Really poor customer service! They need help! VERY DISAPPOINTED!

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