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BCBSGA Offers House Calls to Retirees

ATLANTA—June 30, 2014--If you think house calls are a thing of the past, think again. Blue Cross Blue Shield of Georgia (BCBSGA), on behalf of State Health Benefit Plan (SHBP), will offer house calls to all SHBP members enrolled in a Medicare Advantage (MA) plan with the help of a contracted vendor, Matrix Medical Network.

With the program, a visiting clinician will conduct – at no charge to the member – a comprehensive health evaluation, including basic health screenings, such as recording the member’s height and weight, body mass index (BMI) and blood pressure, as well as reviewing the member’s medications.

SHBP MA members will receive a brochure and letter asking them to take part in the hour-long, in-home visit, which is conducted by a licensed clinician. The mailers will be followed by a phone call from Matrix Medical Network to set up an appointment. Brochures will also be sent to the members’ primary care provider to make them aware of the program and its purpose of supporting the care services they provide to SHBP MA members.

Matrix Medical Network will be conducting the exams, featuring local nurse practitioners who are familiar with local health services, including social services and doctors. They will also identify members who may benefit from follow-up care and other support services. For more information about Matrix Medical Network, visit http://matrixforme.com/health-assessments/.

SHBP MA members are not required to participate, but are encouraged to do so to head off any potential health issues or to simply establish a detailed baseline assessment. To participate, MA members may call Matrix Medical Network at the number listed in the House Call Program brochure or the introduction letter. Matrix Medical Network will also be reaching out to the SHBP MA members. For more information, SHBP MA members can also call the member service number listed on the back of their health plan member ID card.

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